Sign Crafters USA

 

The worry-free solution to your signage problems

"Sign Crafters consistently provides response times to our signage needs that are at the top of the industry"

Lee Branham
Maintenance
Ryan's Family Steakhouse

 

"For Sign Crafters to design and manufacture a complete building sign, resolve zoning issues, clear permits, and install within five days was truly impressive."

Cathy Caudill
Maintenance Supervisor
Eckerd Drug Co.

 

 

 

Sign Crafter's Signature Care Program
 

As a member of our Signature Care Program, Sign Crafters guarantees:

  • The Program will easily fit into your monthly budget

  • Reporting your problem is hassle-free

  • 72-hour standard, onsite response time for your outages

  • Emergency 24-hour services are available.

Fitting the Program into your monthly budget is easy.

  • Convenient monthly billing

  • Fixed amount each month, for worry-free coverage, allowing you to budget exact, monthly maintenance costs

  • No matter how small or how large the problem, we’ve got you covered.

Reporting your problem is simple.

  • Sign Crafters will provide adhesive labels for each of your locations so that our number will be on hand if you need us

  • Any member of your staff, from the janitorial service to your VP’s, can place this call. No worry. No hassle

  • User-friendly hotline, where a qualified customer service representative will speak to you regarding your problem

  • Toll-free access to our hotline, 24 hours a day, by calling 1 -800-571-SIGN


72-hour response time, and your problem is solved.

  • After receiving your call, our Customer Service Representative will determine the quickest route to solving your problem

  • We will dispatch a service technician as soon as possible, so that you will never have to worry about a potential customer missing your location due to a faulty sign or the liability of your lights being out.


Signature Care Coverage:


What is included:

  • Sign Crafters will guarantee coverage of ordinary maintenance to your sign and lights

  • Repair or replacement of defective lamps, bulbs, ballasts, transformers, and neon

  • Replacement of defective wiring within display

  • Replacement of broken insulators and sockets

  • Replacement of broken change letter track

  • Tightening of loosened members and fasteners

  • Replacement of defective fuses or fuse blocks in sign

 

What is not covered:

  • Damage occurring from:

    • Acts of war, riots, strikes

    • Acts of God

    • Casualty of willful or negligent acts of persons other than employees of Sign Crafters

    • Electrical damage from sign to building, including breaker box

    • If damage occurs from the above, the Customer should cover such casualties or extraordinary damage possibilities either in person or through insurance.